Privacy Policy

1. Introduction

LightShadeTone ("we," "our," or "us") is dedicated to maintaining your privacy. This Privacy Policy outlines our practices concerning the gathering, utilizing, unveiling, and protection of your data when you access our website lightshadetone.sbs or utilize our yacht charter services.

Your utilization of our services implies agreement to the data practices detailed in this policy. This policy adheres to known privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly supply to us when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Enroll for our newsletter
• Complete forms on our website
• Engage in our surveys or marketing events

This information can consist of:

• Your name and means of contact (email, phone, postal address)
• Financial details (safely handled by external payment processors)
• Your preferences and requirements for the charter
• Contacts for emergencies
• Specified dietary concerns or health-related information (as provided by you)

2.2 Information Collected Automatically

Automatic data collection occurs when you visit our website, capturing details about your device and how you interact with our site:

• IP and geolocation specifics
• Browser kind and its version
• Record of page visits and session duration on our site
• Web pages that referred you to our site
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Methods

Cookies and similar technologies are utilized to enhance your browsing experience on our website. They serve to:

• Store your preferences
• Assess site performance and usage
• Offer tailored content
• Augment our service offerings

You have the power to manage your cookie preferences through your browser's settings or our cookie consent mechanism.

3. Using Your Information

The information we collect is used for:

• Service Provision: To deliver yacht charter services, manage reservations, and communicate regarding your bookings
• Client Support: To handle inquiries and provide support
• Payment Processing: For the handling of payments and billing services
• Security and Safety: To assure safe operations and prevent fraudulent activities
• Marketing: To dispatch promotional content and news (with your consent)
• Enhancing Our Website: To evaluate user interaction patterns and better our website's features
• Compliance With Laws: To abide by lawful obligations and regulations

4. Disclosure and Sharing of Information

Your personal details are not sold, swapped, or rented out to unrelated parties. We might disclose your data under these situations:

4.1 Service Providers

We may transmit information to third-party providers that support us with various tasks including payment processing; website upkeep and hosting; email campaigns; performance and analytics monitoring; and customer care.

4.2 Legal Obligations

Your data may be unveiled if the law demands it or in response to legal actions, court mandates, emergencies, or probes into potential illicit acts or fraud.

4.3 Business Reorganizations

Should a business restructuring such as a merger, acquisition, or asset sale occur, your information may be part of the assets transferred.

5. Protecting Your Data

We utilize suitable technical and administrative safeguards to protect your information from unauthorized access, modification, exposure, or destruction. These consist of encryption, protected servers, controlled entry, routine reviews, and personnel training.

Nevertheless, no internet transmission or electronic storage method is infallible. We cannot ensure your data's complete security.

6. Retaining Your Data

We maintain your personal data only for as long as required for the intentions it was gathered for or as dictated by legal requirements. Standard durations are:

• Charter bookings: 7 years (accounting/legal purposes)
• Marketing correspondence: until you withdraw consent or request deletion
• Web analytics data: 26 months
• Customer interaction support: 3 years following the last engagement

7. Your Privacy Rights and Choices

You have entitlements to access, rectify, erase (as legally permissible), transfer, object to marketing, and manage cookies. To exercise these rights, reach out to us through the provided contact information.

8. Interactions with Third-Party Services

8.1 Google Analytics

We employ Google Analytics for insights into website utilization. You can opt out with the Google Analytics Opt-out Browser Add-on.

8.2 Connections to Social Media

Our site may link to social media platforms that have their independent privacy practices.

8.3 Payment Processing Services

Transactions are securely managed by third-party processors adhering to the PCI DSS standards.

9. Transfers of Data Internationally

Your information might be moved and processed in nations other than Spain. We uphold suitable protections compliant with applicable privacy laws.

10. Privacy of Minors

We do not direct our services to those under 13 years of age, nor do we knowingly collect their data. If you believe a minor has supplied us with data, please get in touch with us without delay.

11. Amendments to This Privacy Policy

Occasionally, we may modify this Privacy Policy to mirror new practices or legal requirements. We will notify you by updating the policy on our site, emailing registered users, or exhibiting an announcement on our website. Continued use after the updated policy takes effect signifies acceptance.

12. Reaching Out For Privacy Concerns

For inquiries concerning this Privacy Policy or our data handling practices, please contact us:

13. Adherence to the Google Ads User Consent Policy

We comply with the user consent policy of Google Ads. Your preferences for cookies and tracking can be modified any time through our cookie settings.